Building a ChatGPT-proof hiring process: How Virgin Media O2 restored trust and integrity

From cover letters to psychometric tests and even real-time video interviews, candidates are increasingly using AI to get ahead. When AI compromises fairness, inclusivity, and authenticity, this becomes a threat.

At IHR Live London 2025, Jamie Bates, founder of Neurosight, and Karen from Virgin Media O2 shared how AI is disrupting traditional hiring, and what organisations can do about it.

Some key takeaways were:

• Focus on genuine motivations and values, which AI can’t fake
• 5-minute tests reduce stress, boost engagement, and speed hiring
• Regular audits keep processes fair and adaptable against AI threats
• Redesign hiring before AI use becomes widespread and entrenched

If you've missed this insightful session, you can now watch it below.